Margin Notes

The Two-Signal Defense

The Two-Signal Defense

From Influence by Robert B. Cialdini — Chapter 7

The Framework

Stage 1 — Stomach signs: when you feel your gut tighten at a compliance request, recognize it as a warning that you're being exploited via consistency pressure.

How It Works

The Two-Signal Defense provides a structured approach to understanding Certainty Effect, Commitment and Consistency, Commitment and Consistency Principle as presented in Chapter 7 of Influence.

Related Concepts

Concepts explored in the same chapter:


📚 From Influence by Robert B. Cialdini