Margin Notes

The Big Mistake

The Big Mistake

From Influence by Robert B. Cialdini — Chapter 4

The Framework

Well-intentioned communications that lament the frequency of undesirable behavior accidentally normalize it via social proof.

How It Works

The Big Mistake provides a structured approach to understanding Associative Coherence, Authority and Credibility, Certainty Effect as presented in Chapter 4 of Influence.

Related Concepts

Concepts explored in the same chapter:


📚 From Influence by Robert B. Cialdini